{"id":17889,"date":"2026-08-04T15:30:05","date_gmt":"2026-08-04T15:30:05","guid":{"rendered":"https:\/\/alekbg.com\/?page_id=17889"},"modified":"2026-08-27T18:57:12","modified_gmt":"2026-08-27T15:57:12","slug":"informatii-despre-livrare","status":"publish","type":"page","link":"https:\/\/alekbg.com\/ro\/delivery-information\/","title":{"rendered":"Informa\u021bii privind livrarea"},"content":{"rendered":"<h1 class=\"nm-block-heading wp-block-heading\">INFORMA\u021aII LIVRARE<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Ultima actualizare: 4 august 2026<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">1. Aria de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">ALEK LTD ofer\u0103 livrare pe teritoriul \u00eentregii Bulgarii \u0219i livrare interna\u021bional\u0103 c\u0103tre destina\u021biile acceptate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Disponibilitatea livr\u0103rii depinde de produs, cantitate, dimensiuni, destina\u021bie \u0219i de serviciile de curierat sau transport de marf\u0103 disponibile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Livrarea interna\u021bional\u0103 trebuie confirmat\u0103 individual. Trimiterea unei comenzi nu garanteaz\u0103 c\u0103 livrarea este disponibil\u0103 \u00een orice \u021bar\u0103 sau la orice adres\u0103.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">2. Modalit\u0103\u021bi de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen func\u021bie de comand\u0103, produsele pot fi livrate prin:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Curier pentru colete standard;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Livrare pe pale\u021bi;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Transport de m\u0103rfuri;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Un alt furnizor de servicii logistice potrivit pentru comenzi supradimensionate sau en-gros.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ALEK LTD va selecta sau va propune o metod\u0103 de livrare adecvat\u0103, \u00een func\u021bie de dimensiunea, greutatea \u0219i destina\u021bia comenzii.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">3. Taxe de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Costurile de livrare se calculeaz\u0103 \u00een func\u021bie de:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Destina\u021bia livr\u0103rii;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Num\u0103rul de colete sau pale\u021bi;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Greutate \u0219i dimensiuni;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tarife de curierat sau de transport;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cerin\u021be speciale de manipulare;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cerin\u021be vamale sau privind documentele de export, dup\u0103 caz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taxa de livrare perceput\u0103 de ALEK LTD va fi afi\u0219at\u0103 sau comunicat\u0103 \u00eenainte ca clientul s\u0103 confirme comanda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru comenzile de dimensiuni mari, cele personalizate \u0219i cele en gros poate fi necesar\u0103 o ofert\u0103 de transport individual\u0103.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">4. Termenele de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Termenele de livrare estimate depind de disponibilitatea stocului, de cerin\u021bele de produc\u021bie \u0219i de destina\u021bie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O perioad\u0103 estimat\u0103 de expediere sau livrare va fi comunicat\u0103 \u00een timpul confirm\u0103rii comenzii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele disponibile din stoc pot fi expediate mai repede dec\u00e2t comenzile fabricate la comand\u0103, cele sub marc\u0103 proprie sau cele de volum mare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cu excep\u021bia cazului \u00een care se convine \u00een mod expres o alt\u0103 perioad\u0103, comenzile consumatorilor vor fi livrate \u00een termenul prev\u0103zut de legisla\u021bia aplicabil\u0103 \u00een materie de protec\u021bie a consumatorilor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Termenele de livrare sunt orientative, cu excep\u021bia cazului \u00een care ALEK LTD confirm\u0103 \u00een mod expres, \u00een scris, o dat\u0103 fix\u0103 de livrare.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">5. Comenzi de produc\u021bie<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Unele produse ALEKBG sunt fabricate dup\u0103 confirmarea unei comenzi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul produselor realizate la comand\u0103, cu culori personalizate, sub marc\u0103 proprie sau destinate v\u00e2nz\u0103rii en gros, termenul estimat de produc\u021bie va fi comunicat separat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Produc\u021bia \u00eencepe numai dup\u0103 ce au fost confirmate toate detaliile necesare, inclusiv:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Specifica\u021biile produsului;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Culori;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u0103sur\u0103tori;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cantit\u0103\u021bi;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ambalaj;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">E\u0219antion aprobat, dac\u0103 este cazul;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orice condi\u021bii comerciale convenite.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Modific\u0103rile solicitate dup\u0103 \u00eenceperea produc\u021biei pot afecta pre\u021bul \u0219i termenul de livrare sau pot fi imposibil de realizat.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">6. Livrare interna\u021bional\u0103<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Livrarea interna\u021bional\u0103 este disponibil\u0103 pentru destina\u021biile acceptate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul livr\u0103rilor \u00een interiorul Uniunii Europene, produsele circul\u0103, \u00een general, \u00eentre statele membre ale UE f\u0103r\u0103 a fi supuse procedurilor de v\u0103muire la import. Cu toate acestea, pot exista cerin\u021be specifice privind impozitele, documenta\u021bia sau transportul, \u00een func\u021bie de comand\u0103 \u0219i de statutul clientului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul livr\u0103rilor \u00een afara Uniunii Europene, destinatarul poate fi obligat s\u0103 suporte:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TVA la import;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taxe vamale;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Taxe de v\u0103muire;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comisioane de intermediere;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Impozite locale;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alte taxe impuse de autorit\u0103\u021bile din \u021bara de destina\u021bie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Astfel de taxe nu sunt incluse, cu excep\u021bia cazului \u00een care se men\u021bioneaz\u0103 \u00een mod expres \u00een oferta noastr\u0103 scris\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clientul are responsabilitatea de a furniza toate informa\u021biile sau documentele necesare pentru v\u0103muire.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">7. Adresa de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Clientul trebuie s\u0103 furnizeze o adres\u0103 de livrare complet\u0103 \u0219i corect\u0103, care s\u0103 includ\u0103:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Numele destinatarului sau numele companiei;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Detalii despre strad\u0103 \u0219i cl\u0103dire;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cod po\u0219tal;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ora\u0219;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u021aar\u0103;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Num\u0103r de telefon;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Accesa\u021bi instruc\u021biunile unde este necesar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ALEK LTD nu este responsabil\u0103 pentru \u00eent\u00e2rzieri sau costuri suplimentare cauzate de o adres\u0103 incorect\u0103 sau incomplet\u0103 furnizat\u0103 de client.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">8. Acces pentru livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru comenzile mari, grele sau paletizate, clientul trebuie s\u0103 se asigure c\u0103:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Locul de livrare este accesibil pentru vehiculul selectat;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">O persoan\u0103 este disponibil\u0103 s\u0103 primeasc\u0103 comanda;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Exist\u0103 spa\u021biu de desc\u0103rcare adecvat;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orice echipament de desc\u0103rcare necesar a fost aranjat, cu excep\u021bia cazului \u00een care este inclus \u00een mod expres \u00een serviciul de livrare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Costurile suplimentare rezultate din accesul restric\u021bionat, e\u0219uarea desc\u0103rc\u0103rii sau \u00eencerc\u0103rile repetate de livrare pot fi suportate de c\u0103tre client, acolo unde este permis legal.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">9. Recep\u021bia \u0219i Inspectarea Produselor<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">V\u0103 rug\u0103m s\u0103 inspecta\u021bi ambalajul extern la sosirea comenzii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acolo unde ambalajul este vizibil deteriorat, deschis, ud, strivit sau incomplet:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Informa\u021bi curierul imediat;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cere\u021bi curierului s\u0103 consemneze problema \u00eentr-un proces-verbal de constatare a daunelor;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fotografia\u021bi coletul \u00eenainte de a-l deschide;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">P\u0103stra\u021bi ambalajul \u0219i eticheta de transport;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contacta\u021bi ALEK LTD c\u00e2t mai cur\u00e2nd posibil.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru deterior\u0103ri ascunse sau produse lips\u0103 descoperite dup\u0103 deschiderea coletului, contacta\u021bi-ne prompt cu fotografii \u0219i o descriere a problemei.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">10. Livrare e\u0219uat\u0103 sau refuzat\u0103<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Acolo unde livrarea nu poate fi finalizat\u0103 deoarece clientul:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A furnizat o adres\u0103 incorect\u0103;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Indisponibil dup\u0103 \u00eencerc\u0103ri rezonabile de livrare;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A refuzat o comand\u0103 f\u0103r\u0103 a exercita un drept legal valabil;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nu s-a putut \u00eencasa o expedi\u021bie cu ramburs;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nu s-au furnizat informa\u021biile vamale obligatorii,<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">clientul poate fi responsabil pentru costurile rezonabile suplimentare de transport, depozitare sau returnare, acolo unde legea permite acest lucru.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Acest lucru nu restr\u00e2nge dreptul legal de retragere al consumatorului.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">11. \u00cent\u00e2rzieri<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Livrarea poate fi \u00eent\u00e2rziat\u0103 de circumstan\u021be care nu se afl\u0103 sub controlul nostru rezonabil, inclusiv:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perturbare a serviciilor de curierat sau de transport de m\u0103rfuri;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Inspec\u021bii vamale;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Restric\u021bii la frontier\u0103;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vreme sever\u0103;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Greve;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zile de s\u0103rb\u0103toare legal\u0103;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Deficite de capacitate de transport;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Informa\u021bii incorecte despre client;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cazuri de for\u021b\u0103 major\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vom face eforturi rezonabile pentru a-l informa pe client cu privire la \u00eent\u00e2rzierile semnificative cunoscute.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">12. Ris \u0219i proprietate<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru comenzile consumatorilor, r\u0103spunderea pentru pierderea sau deteriorarea accidental\u0103 se transfer\u0103, \u00een general, atunci c\u00e2nd consumatorul sau o persoan\u0103 desemnat\u0103 de consumator, alta dec\u00e2t transportatorul, intr\u0103 \u00een posesia fizic\u0103 a bunurilor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dreptul de proprietate asupra produselor se transfer\u0103 dup\u0103 achitarea integral\u0103 a sumei datorate pentru comand\u0103, sub rezerva legisla\u021biei aplicabile.<\/p>\n\n\n\n<h2 class=\"nm-block-heading wp-block-heading\">13. \u00centreb\u0103ri legate de livrare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru \u00eentreb\u0103ri legate de livrare, contacta\u021bi:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>E-mail:<\/strong> <a href=\"mailto:contact@alekbg.com\">contact@alekbg.com<\/a><br><strong>Telefon:<\/strong> +359 89 200 8881<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u0103 rug\u0103m s\u0103 include\u021bi num\u0103rul comenzii \u0219i destina\u021bia livr\u0103rii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2014\u2014<\/p>","protected":false},"excerpt":{"rendered":"<p>DELIVERY INFORMATION Last updated: 4 August 2026 1. Delivery Coverage ALEK LTD offers delivery throughout Bulgaria and international delivery to supported destinations. Delivery availability depends on the product, quantity, dimensions, destination and available courier or freight services. International delivery must be confirmed individually. Submitting an order does not guarantee that delivery is available to every &hellip;<\/p>","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-17889","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Delivery Information - ALEKBG<\/title>\n<meta name=\"description\" content=\"ALEKBG delivery information for Bulgaria, Europe and international orders. 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